FAQs

+Do you need to have any experience to be able to use the space?

No, you don’t need to have any experience using tools or working on your bike to be able to use the space to learn. That is exactly what the workshop is designed for, to be able to either do what you already know, or to learn new skills and how to maintain your bike yourself. We are here to help guide you through the process, and the community at RSw is here to share knowledge, experience and skills. We also run workshops on specific skills and processes that compliment a members progress.

+Do you have all the tools I’ll need?

Yes, we have almost every tool you will need, however there are always exceptions. We recommend that when you book online before coming, you list what you will be working on and if you require anything specific. In the instance we don’t have it, if it is something that the membership will get value from we can either purchase it, or if you purchase we can buy it off you for the workshop. If it's very specific, it will be expected that you provide it for your use as needed.

+If I need help or guidance is that available?

Yes, if you book to use the workshop when the workshop manager is present, we can help guide and support you through the task at hand. You will still need to complete the work, and there is always the possibility it may not work the first time, but that is part of the process. The most important item that answers nearly all of the questions you will have is a good workshop manual for your specific model of bike.

+Do you provide all consumables (oil, zip ties, nuts and bolts, grease, chain cleaner, etc)?

We provide some consumables such as zip ties, grease, chain cleaner and WD40. You should expect to provide specific items for your bike like parts, nuts and bolts, electrical terminals and electrical wire. We sell oil in house (Motul 10-40W Semi Synthetic) in 100ml increments or you can bring your own.

+What is included in my membership?

Annual membership (either via monthly subscription or annual payment) includes access to the workshop and use of all the tools and equipment, storage for 1 bike (whole and on wheels and moveable) and 1 tub (to be purchased from RSW for $50), any additional bikes or tubs incur additional charges. Membership also includes priority and/or discounted access to workshops, classes and events, and a 10% discount in the restaurant while your membership is active. Membership does not include parts, oil or tyre disposal.

+If I need to store my bike, is that an option?

Yes, this is included in annual memberships. 30 day membership does not include storage.

+I don’t need an annual membership, are there any other options?

Yes, we also offer 30 day access for $200, this does not include storage or a discount in the restaurant. We also offer 5 one day passes to be used over 12 months for $450, this does not include any storage or a discount in the restaurant either. Finally we also offer workshop usage for $60 an hour.

+When can I use the workshop?

You can use the workshop during opening hours, these can vary and are listed on the website.

+Yeah I get all that, but what I mean is, where do I start?

First time wrenchers we suggest you start small and allow at least 2-4 hours for your first session. You need the time to get familiar with the workshop and orient yourself around the task at hand. Think about doing one task at a time to build your knowledge of the bikes mechanics, things like; bleeding the lines, checking the oil, replacing clutch cables or whatever you need.

+What do you mean by “mechanics before aesthetics”?

A safe ride is a solid base for a smart ride. We believe wrenching is good for the soul and just like your soul it should be maintained. This means looking after it, making sure it rides well and safe before thinking about changing the look of it. This is your workshop to do what you want, however mechanics before aesthetics, like “form-follows-function” is a philosophy to building that we encourage and support.

+Is there anything I can’t do in the workshop?

You can’t start the bike in the workshop. You can’t paint. Nearly everything else you can do, depending on your skill and commitment.

+Do you run classes?

Yes, these are listed on our website.

+Can I bring a friend?

Yes, however your friend will need to also have a membership and be inducted into the space.

+Do I need to book, or can I just turn up?

It is recommended that you book to ensure you get the time that you want without interruption, however drop ins are always welcome pending availability.

+Can I get my parts delivered to the workshop?

Yes you can.

+If I get stuck can you help me?

Yes, we will help you to the best of our ability, but you will need to do the work.

+Can you do the work for me?

No we can not, but will cheer you on and support you.

+What if I can’t finish what I start?

We have many mechanic friends we can recommend to help you finish the task.

+What do I need to get/do before I start using the workshop?

A comprehensive workshop manual for your specific model of bike, and complete your workshop induction to make sure you know how to use the workshop safely, then you are good to go.